terms & policies

We appreciate that you trust us with your information, and we intend to always keep that trust. This starts with making sure you understand the information we collect, why we collect it, how it is used, and your choices regarding your information. This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.

This Privacy Policy applies from June 10, 2023.

1. Who We Are
Venchur Ave Inc.
314 Jefferson St.
Lafayette, LA 70501
United States of America

2. Where This Privacy Policy Applies
This Privacy Policy applies to MOOD's versatile social dating app and its various features and related services. For simplicity, we refer to all of these as our "services" in this Privacy Policy. To make it extra clear, we've added links to this Privacy Policy on all applicable services.
Some services may require their own unique privacy policy. If a service requires its own privacy policy, then that policy -- not this Privacy Policy -- applies.

3. Information We Collect
It goes without saying; we can't help you develop meaningful connections without some information about you, such as basic profile details and the types of people you'd like to meet. We also collect information generated when you use our services, as well as information from third parties, like when you access our services through your social media account or when you import information from your social media account to complete your profile. If you want additional info, we go into more detail below.

You choose to give us certain information when using our services. This includes:

When you create an account, you provide us with at least your phone number, email address, as well as some basic details necessary for the service to work, such as your gender, date of birth, sexual orientation, and the type of connections you'd like to make.
When you complete your profile, you have the option to share additional information with us, such as your interests, photos, videos, and information about your preferred mood categories.
When you participate in our icebreaker games or respond to offers from other users, you give us information about your preferences, interactions, and experiences within the chosen mood category.
When you contact our customer care team, we collect the information you give us during the interaction.
Information generated or automatically collected when you use our services

When you use our services, we generate technical data about your activity, such as:

Usage Information: This includes details about how you use our services (e.g., when you log in, the features you've used, offers sent and received, your interactions with other users and their profiles).
Device information: We collect information from and about the device(s) you use to access our services, such as hardware and software information, including IP address, device ID and type, and advertising IDs.
Location data: We collect approximate or precise geolocation data, depending on your device permissions, to help you connect with users nearby and to provide location-based offers.
When you contact our customer care team, we collect the information you give us during the interaction.
Information we receive from others

In addition to the information you provide directly, we may receive information about you from others, including:

• Social Media: You may choose to share information with us through your social media account, such as when you log in using your social media account or import information from your social media account to complete your profile.

• Users: Other users may provide information about you as they use our services, such as reports involving you, or when they interact with you or offer suggestions or modifications to the initial offer.

4. How We Use Information
The primary reason we use your information is to deliver and enhance our services, connecting you with like-minded individuals based on your chosen mood categories. Additionally, we use your information to improve our services, maintain a secure environment for our users, and provide advertising that may be of interest to you. Read on for more detailed information about how we use your information and practical examples:

A. To administer your account and provide our services to you

Create and manage your account
Access/Update tools: You can access, rectify or remove information through tools and account settings provided within the services. If you require assistance, please contact our customer care team.
Device permissions: You can control specific access permissions (such as location data and push notifications) through your device's settings.
Uninstall: Uninstalling the app will stop all information collection; however, it will not close your account or delete your information.
Account closure: You can close your account using the corresponding functionality on our services.
7. How Long We Retain Your Information
We retain your personal information for as long as necessary to accomplish the purposes stated in this Privacy Policy. When you close your account, your information will be deleted according to our data retention policy, which accounts for our legal and regulatory requirements and the need to maintain the integrity and security of our services and users.

8. No Children Allowed
Our services are restricted to persons aged 18 or older. We do not permit individuals under the age of 18 to use our platform. If you suspect a user is underage, please utilize the reporting mechanism available within the app.

9. Privacy Policy Changes
This policy may change over time due to new features, privacy practices, or applicable laws. We will notify you of any material changes, providing you time to review and understand the changes.

10. Prohibition of VPN Services
Users are prohibited from using VPNs or other methods of masking their true location while using the MOOD app, as accurate location information is crucial for our location-based offers and features. Violating this policy may result in account suspension or termination.

By using MOOD services, you acknowledge and agree to this Privacy Policy and consent to our collection, use, and sharing of your information as described herein. If you have any questions or concerns, please contact our customer care team at hello@venchurave.com.

11. Prohibition of Sexual Solicitation
Sexual solicitation is strictly prohibited on our platform. This includes, but is not limited to:

Sharing explicit or suggestive content, such as nudity, sexually explicit images or videos, graphic descriptions of sexual acts, or pornography;
Engaging in communications aimed at soliciting or facilitating sexual services, transactions, or exchanges;
Profiling oneself or others in a manner that promotes or implies sexual solicitation, prostitution, or escort services;
Sending unsolicited explicit images or messages to other users; and
Offering, requesting, or coercing another user into engaging in real-world sexual activities, either for payment or as a personal agenda.
We are committed to maintaining a safe, secure, and respectful environment for all members of our community. Any member found to be engaging in or promoting sexual solicitation, or violating this policy, will be subject to appropriate action, including but not limited to, a warning, temporary or permanent suspension of their account, or revocation of access to our services. We also reserve the right to report any violations to law enforcement agencies, as appropriate.

We strongly encourage members to report any suspicious or inappropriate activity that may be in violation of this policy, through our in-app reporting mechanism or by contacting our customer support team at [customer support email address]. Your collaboration is vital in helping us maintain a platform that prioritizes the safety and well-being of all users.

12. Prohibition of Promoting Illegal Substances
Promoting the use, sale, distribution, or possession of illegal substances is strictly prohibited on our platform. This includes, but is not limited to:

Displaying, sharing, or discussing information, images, or videos that depict, promote, or glorify the use, production, or distribution of illegal drugs, narcotics, or controlled substances
Engaging in communications aimed at soliciting, facilitating, or discussing the buying, selling, trading, or sharing of illegal substances
Profiling oneself or others in a manner that encourages, implies, or endorses the use or distribution of illegal substances
Offering, requesting, or promoting drug-related paraphernalia, equipment, or accessories
Encouraging or inciting other users to engage in real-world activities involving illegal substances or activities related to their use, possession, or distribution
We are committed to maintaining a responsible, safe, and lawful environment for all members of our community. Any member found to be engaging in or promoting the use, sale, distribution, or possession of illegal substances, or violating this policy, will be subject to appropriate action, including but not limited to, a warning, temporary or permanent suspension of their account, or revocation of access to our services. We also reserve the right to report any violations to law enforcement agencies, as appropriate.

We strongly encourage members to report any suspicious or inappropriate activity that may be in violation of this policy, through our in-app reporting mechanism or by contacting our customer support team at hello@venchurave.com. Your collaboration is vital in helping us maintain a platform that prioritizes the safety, well-being, and legal compliance of all users.

13. No Sale of User Data to Third Parties
MOOD values and respects the privacy of our users. We strictly maintain a policy of not sharing or selling personal information and user data to any unrelated third parties for their marketing, advertising, or other independent purposes. User data is only shared for the purpose of operating, maintaining, and improving our services, as described in section 5, "How We Share Information."

14. Compliance with Indian Laws
This Privacy Policy adheres to all relevant Indian laws and regulations concerning social media and dating apps, including The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are committed to ensuring that your personal data is collected, processed, and protected in compliance with these regulations.

15. Contacting Venchur Ave Inc.
Venchur Ave Inc.
314 Jefferson St
Lafayette, LA 70506

hello@venchurave.com

social@venchurave.com

https://moodsocial.us

https://moodsocial.in

Eligibility:
You must be at least 18 years old and not married to use this app.

User Accounts:
To use our app, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and are liable for any activity that occurs under your account.

User Conduct:
You agree to use our app in a responsible and respectful manner. You may not harass, bully, intimidate, or discriminate against any other user. You may not upload or post any content that is illegal, harmful, or infringes on any third-party rights. We reserve the right to suspend or terminate your account if you violate any of these rules.

Intellectual Property:
Our app and all its content, including trademarks, logos, and design, are the property of our company and are protected by intellectual property laws. You may not use any of our intellectual property without explicit permission.

Privacy:
We take your privacy seriously and are committed to protecting your personal information. Please refer to our privacy policy for more information on how we collect, use, and disclose your data.

Limitation of Liability:
We are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our app, including any errors or inaccuracies in the content. We do not guarantee that our app will be error-free or uninterrupted.

Governing Law:
These terms and conditions are governed by the laws of the State of Delaware.

By using our app, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. If you do not agree to these terms and conditions, please do not use our app.

Last updated: May 21, 2023

Welcome to MOOD | Social & Dating! We are committed to making sure our users have a fantastic experience on our social dating platform. To achieve this, we have established community guidelines that we expect all users to follow. These guidelines ensure that our community remains safe, fun, and respectful. By using MOOD | Social & Dating, you agree to adhere to the following guidelines:

1. Age:
You must be at least 18 years old to use MOOD | Social & Dating. By signing up, you confirm that you are of legal age and have the right, authority, and capacity to enter this agreement.

2. Respect and Consent:
Treat others how you would like to be treated. Be considerate, respectful, and mindful of other users' feelings and boundaries. Do not engage in any form of harassment, bullying, discrimination, or hate speech based on race, ethnicity, religion, gender, sexual orientation, disability, or any other characteristic. Any form of disrespect or non-consensual communication may result in the suspension or termination of your account.

3. No sexual content:
MOOD | Social & Dating is intended primarily for users seeking connections and relationship opportunities. Explicit sexual content, explicit images, and offers of sexual services are prohibited. Sharing or soliciting explicit content with other users without their consent is a violation of our guidelines and can lead to a suspension or permanent ban from our platform. We do allow the hinting or soft, innocent sexual leading content and photos in specific moods with subscribers.

4. Personal Information and Privacy:
Protect your personal information and respect the privacy of others. Do not share any personal, financial or sensitive information without consent, including your own. Inappropriate requests for personal information or attempts to defraud users will be taken seriously and can lead to a suspension or ban from MOOD | Social & Dating.

5. No Spam or Scams:
Use MOOD | Social & Dating for genuine social dating purposes only. Do not use our platform to send spam, conduct phishing activities, promote scams, or engage in any deceptive behavior. We reserve the right to remove suspicious accounts and block access to individuals who engage in such activities.

6. Impersonation and Catfishing:
Be yourself. Do not impersonate other individuals, use other users' photos without permission, or create false identities on MOOD | Social & Dating. If we suspect you are impersonating someone or using fake information, we may suspend or terminate your account.

7. Copyright and Intellectual Property:
Respect the intellectual property rights of others. Do not post or share content for which you do not own the rights, or which infringes on the rights of another person or entity. If we receive notification that your content infringes on another's rights, we may remove the content and suspend or terminate your account.

MOOD | Social & Dating’s Wonderful World of Cookies! 🍪✨

Before we plunge into the sea of social connections and delightful dates, we've got a few fun facts you should know about the magical little morsels called cookies! Don't worry, they're not the kind you eat, but they are just as important. Cookies are tiny text files that come in and out of your web browser or get cozy in your device’s memory.

Are All Cookies the Same? Nope!

Let us take you on a fantastic journey through the Land of Cookies, where you'll see all different kinds:

First-Party Cookies: 🧁
These friendly cookies come to you directly from us here at MOOD. They're always eager to help out, whether it's remembering your language preference or understanding how you wander through our website.

Third-Party Cookies: 🍩
Say hello to cookies from our marvelous partners and service providers. They like to hang out on your device, too, and they help us in making your experience at MOOD the best it can be.

Session Cookies: 🍪
These cool cookies only stick around for one browsing session, and then they're off to cookie heaven. They give us fabulous insights during your visit to our website.

Persistent Cookies: 🥠
These cookies are the long-lasting kind, always there to welcome you back with open arms. They help us recognize you and create a MOOD experience that’s comfy and cozy, like a warm blanket around your shoulders.

But Wait, There's More! Web Beacons, Tracking URLs, and SDKs, Oh My! 🎉 Much like their cookie cousins, web beacons, tracking URLs, and software development kits (SDKs) serve similar roles in the MOOD universe, but for simplicity’s sake, we'll refer to them as "cookies" too.

What's the Party All About? 🎈
We use cookies for a fantastic medley of reasons that elevate your MOOD experience, like:

1. Essential Cookies: 🚀

These cookies are busy bees, making sure our services run smoothly and securely, such as remembering your preferences and keeping you safe from any mischief.

2. Analytics Cookies: 🔎

All these tech-savvy friends help us understand how our services are used, so we can make your MOOD-ing adventures even more enjoyable.

3. Advertising & Marketing Cookies: 🎯

These cookie promoters ensure our marketing campaigns are the finest and the ads you see suit your groove. They're always keeping things fresh and personalized just for you.

4. Social Networking Cookies: 💃🕺

Ready to share stellar moments with others? These cookies set the stage for easy sharing on social media and other websites. They might even dabble in advertising as well.
Now, How to Tame the Cookie Monsters? 🍪🕹️

Fear not! We've got cookie-catchers and controls for you to explore:

MOOD Cookie Controls: 🔧
Within our website and app, you can set and adjust your cookie preferences for a MOOD experience that sings to your heart.

Browser & Device Controls: ⚙️
Tweak your web browser settings to control or reject cookies, or receive alerts when a cookie comes a-knocking.

Interest-based Advertising Tools: 🎭
Scope out self-regulatory programs to opt-out of interest-based ads from participating companies.

Google™ Cookies: 🌐
We use Google™ Maps API Cookies and Google™ Analytics for MOOD. Manage your preferences and choices on Google™'s own user interface.

Now that you're a Cookie Connoisseur, embark on your journey through MOOD | Social & Dating, where delightful connections, enchanting dates, and phenomenal experiences await! 🌟🎉